Open Positions – Companion
Position Description

Position Summary

The Companion supports older adults by offering social and emotional engagement while providing personal assistant services. This includes planning and accompanying clients to appointments and social activities, participating in their hobbies, shopping with or for them, facilitating video calls, organizing home spaces, planning events, and other related tasks.

GFC Services LLC Team Member Expectations

All team members of GFC Services LLC are expected to:

• Align services with GFS’s mission statement, core operating values, and policies and procedures.
• Adhere to HIPAA, confidentiality, and security protocols.
• Collaborate with peers, leadership, and relevant support departments.
• Actively participate in and contribute to staff meetings and training sessions.
• Maintain compliance with federal, state, and local employment laws and regulations.
• Follow self-direction and person-centered planning methods.
• Foster a culture that values diversity.

Essential Duties

1. Develop meaningful relationships with clients and foster genuine connections.
2. Promote client independence by supporting clients in maintaining their autonomy so they can remain in their homes safely.
3. Encourage and participate in social and recreational activities (e.g., games, walks, reading, conversation, hobbies).
4. Assist with scheduling and errands, which may include transporting clients to and from various locations.
5. Accompany clients to appointments and provide any necessary support.
6. Perform light housekeeping tasks (e.g., washing dishes, laundry, ironing, sweeping, mopping, changing bed linens, caring for pets and plants, meal planning and preparation).
7. Provide medication reminders (without administering medications).
8. Ensure the safety of the client’s environment at all times.
9. Document changes in the client’s mental, physical, or emotional condition and inform the immediate supervisor.
10. Follow all HIPAA, confidentiality, safety, and security procedures.
11. Maintain accurate and timely documentation of daily activities.
12. Follow our curriculum for daily activities.

Other Responsibilities

• Identify and propose initiatives aimed at empowering clients and enhancing service delivery.
• Attend meetings and training sessions to gain knowledge specific to the population served and to further professional growth.
• Perform other tasks as required.

Supervisory Duties

This position does not include supervisory responsibilities.

Education Requirements

• Associate degree required; bachelor’s degree preferred.
• Minimum of 2 years of experience in a customer-facing role.

Additional Requirements

• Must be at least 18 years old.
• Possess a reliable vehicle, valid driver’s license, and auto insurance with a good driving record (transporting clients to appointments, errands, or social events is required).
• Must be able to pass a criminal background check, TB screening, and physical exam (recertification as directed by a physician).
• Required vaccinations: Hepatitis B, annual Influenza, MMR, Varicella (chickenpox), and Tdap (tetanus, diphtheria, pertussis, including 10-year boosters).

GFC Value-Related Competencies

1. People Come First (Customer Focus)
   • Makes decisions with those served in mind, uses feedback to improve services.
2. Building Relationships and Connections
   • Relates well to diverse groups, uses tact, diffuses high-tension situations, and fosters community connections.
3. Education (Informing Others)
   • Quickly finds common ground to solve problems and acts as a team player. Provides consistent communication and mentorship.
4. Diversity
   • Respects and values how cultural differences enrich the organization. Maintains fairness and equality for people of all backgrounds.
5. Driving Solutions (Perseverance)
   • Demonstrates a determined and energetic approach to accomplishing goals.

Job-Specific Competencies

• Client Focus
• Communicates Effectively
• Values Differences
• Instills Trust
• Ensures Accountability
• Action Oriented
• Collaboration
• Manages Conflict
• Interpersonal Savvy
• Situational Adaptability
• Self-Development

Physical Demands

The work primarily involves light physical activity on a regular basis. Occasionally, the employee may lift and/or move up to 50 pounds. Reasonable accommodations will be made for individuals with disabilities to perform essential job functions. This job description is subject to change at any time.

I acknowledge that I have had the opportunity to review and discuss the above job description with my supervisor and understand the responsibilities outlined herein.

Disclaimer

• The recruitment process is approved by GFC Services LLC Recruitment Committee and may be modified based on business needs.
• In recognition of the ongoing COVID-19 pandemic, GFC requires all new hires to be fully vaccinated. Proof of vaccination is required during onboarding. GFC offers reasonable accommodations for medical or religious reasons. To request an accommodation or exemption, please contact hello@getfullcare.com.
• GFC Services LLC is equal opportunity employers committed to the full inclusion of all qualified individuals. We prohibit discrimination based on race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. We also provide reasonable accommodation for individuals with disabilities in both the application and interview processes. To request accommodations, contact hello@getfullcare.com.
• GFC Services LLC maintains a safe and productive workplace. Accordingly, all positions require completion of a 9-Panel Drug Screening within 48 hours of accepting an offer. This screening tests for substances deemed illegal in the State of Maryland.
• GFC Services LLC does not sponsor immigration (including H-1B, TN, or other non-immigrant visas) for this position.